Questions, answered

FAQ

Ordering & shipping

How much is shipping?

Shipping is free on all orders over $25, and always free on subscription deliveries. Orders under $25 ship at a flat calculated rate at checkout.

How long does an order take to arrive?

Standard orders typically ship within 1-2 business days and arrive within 3-7 business days depending on your location.

Can I change or cancel an order after placing it?

Reach out as soon as possible. Orders that have not yet shipped can usually be adjusted or cancelled.

Subscriptions

How does the Stache Pack subscription work?

Build a 12-bag or 48-bag box with any mix of flavors, pick a delivery cadence (2, 4, or 6 weeks), and it renews automatically at a discount. Manage everything from your account.

Can I skip a delivery?

Yes, skip, pause, or push back a delivery anytime from your account, no phone call needed.

Can I change my flavors after I start?

Yes. Rebuild your box for the next delivery whenever a craving changes.

How do I cancel?

Cancel anytime from your account in two clicks. No retention calls, no hoops.

Product & ingredients

Are Jumbo seeds in-shell or shelled?

In-shell, roasted, for the full crack-and-spit experience.

What allergens should I know about?

Flavors vary; check the specific product page for full ingredients. All Jumbo products are packaged in a facility that also handles tree nuts, wheat, dairy, and soy, on peanut-free equipment.

Is there a choking hazard warning?

Yes, sunflower seeds are not recommended for infants or toddlers, as they may pose a choking hazard.

Where are Jumbo seeds made?

By World Food Products, Inc., a family-owned manufacturer in Manteca, California.

Still need something? Contact us.